At LifeGrain, we believe every hospital café visit should offer more than just a coffee or a meal: it should be a moment of comfort, care and connection.
Since 2014, we’ve been transforming hospital dining and redefining expectations. Backed by heartfelt customer feedback, we’re proud to create spaces that uplift, energise and offer respite in the midst of busy hospital life.
We have worked tirelessly to tailor our offer to be 100% compliant with the NSW Healthy Food and Drink Framework. Since auditing began we have achieved results of 100% compliance and we have been put forward as a model for other operators to emulate when implementing this framework in their own operations.
Our flagship store located at Prince of Wales Hospital is HACCP Certified – that means we adhere to the highest standard of food safety and quality in the country – because customer safety has always been our priority.
All our locations also operate under the same food safety and quality standards.
Our Leadership Team are very hands on in every aspect of our operations.
Additionally, we have an internal Network Support Team and outsourced support for our Finance, HR and IT requirements.
This level of support for the cafés means we are continually pushing our operational standards and product offer forward, whilst still being capable of expanding into new facilities.
Our group portfolio delivers options for many campuses feeling fatigued by a single café operator. We are actively pursuing head lease opportunities and understand the efficiencies a single contact for all retailers can bring for corporate service managers.
State-wide audits of the Framework show that LifeGrain consistently achieved all the Framework’s measured practices in each of their sites. One of the ways that [LifeGrain] succeeded was making small...
State-wide audits of the Framework show that LifeGrain consistently achieved all the Framework’s measured practices in each of their sites. One of the ways that [LifeGrain] succeeded was making small changes over time. Now their offering meets the Framework in all key sections including hot food, drinks, sandwiches and salads.
LifeGrain successfully operates a number of food outlets in South Eastern Sydney Local Health District (SESLHD). The outlets have been in place at Prince of Wales and Sutherland Hospitals since...
LifeGrain successfully operates a number of food outlets in South Eastern Sydney Local Health District (SESLHD). The outlets have been in place at Prince of Wales and Sutherland Hospitals since 2017 and expanded to other Hospitals including Liverpool, Hornsby and Westmead Children’s. Over this time I have noted LifeGrain’s commitment to providing healthy, great tasting and good value food and drink in all their outlets.
SESLHD has a strong commitment to the NSW Healthy Food and Drink for Patients and Visitors Framework and LifeGrain were very early adopters of the Framework’s principles, actively removing sugary drinks in August 2017 ahead of the December 2017 deadline. […] I am aware that staff and patients regularly provide positive feedback in relation to the quality and range of food provided, as well as the outlet’s high hygiene standards and efficient service. In conclusion I would have no hesitation in recommending LifeGrain as a service provider for any health facility.
LifeGrain successfully operates a number of food outlets in South Eastern Sydney Local Health District (SESLHD). The outlets have been in place at Prince of Wales and Sutherland Hospitals since...
LifeGrain successfully operates a number of food outlets in South Eastern Sydney Local Health District (SESLHD). The outlets have been in place at Prince of Wales and Sutherland Hospitals since 2017 and expanded to other Hospitals including Liverpool, Hornsby and Westmead Children’s. Over this time I have noted LifeGrain’s commitment to providing healthy, great tasting and good value food and drink in all their outlets.
SESLHD has a strong commitment to the NSW Healthy Food and Drink for Patients and Visitors Framework and LifeGrain were very early adopters of the Framework’s principles, actively removing sugary drinks in August 2017 ahead of the December 2017 deadline. […] I am aware that staff and patients regularly provide positive feedback in relation to the quality and range of food provided, as well as the outlet’s high hygiene standards and efficient service. In conclusion I would have no hesitation in recommending LifeGrain as a service provider for any health facility.
The LifeGrain Group acknowledges the Traditional Custodians of the land on which we live and work. We pay respect to the Elders past and present and extend that respect to all Aboriginal people.