Meet Katy, our new Marketing Coordinator
Katy previously worked at ZEISS and Msquared Capital and holds a Bachelor’s degree in Marketing. In her role as Marketing Coordinator, Katy will be supporting the growth of our brands by coordinating the execution of campaigns, content and marketing projects. Her role is to ensure the right marketing assets, communications and support are delivered to […]
Is the Internet Telling the Right Story About Your Café? Why Your Online Reputation Matters

You may have noticed that recently we’ve been putting more emphasis on Google reviews. There’s a good reason for that. In today’s world, what happens digitally has a real impact on how our cafés perform day to day. Yes, we’re fortunate in many ways. Many of our locations sit inside hospitals or places where people […]
Loyalty Is So Rare These Days… Unless You’re In Our Club. Learn Why Loyalty Matters

One of the hardest things to find nowadays is loyalty. People switch sides all the time. One week it’s this café, the next week it’s another. New apps, new deals, new places constantly competing for attention. Convenience and novelty often wins, and loyalty goes poof. The interesting thing is, for businesses like ours, loyalty is […]